Wipro invites online application from candidates for Posts of Lead Administrator, MIS Executive and Production Agent. Wipro is currently recruiting for the Post Fresher & Experienced of degree job are available through this recruitment.
The important details of the Wipro recruitment 2022 process have been given below in the table :
| Name of Organization | Wipro |
| Name of Post | Lead Administrator, MIS Executive and Production Agent |
| Vacancies | Various |
| Job location | Chennai and Coimbatore |
| End Date | 30 March 2022 |
| Application Website | wipro.com |
Wipro Eligibility criteria :
candidates should have the eligibility criteria for the post.
Job Description –
Lead Administrator :
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower.
- Develop shift roster for the team to ensure no disruption in the tower.
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MIS Executive :
- Continuous support to the manager in rolling out new techniques and initiatives to increase productivity
- Providing update to the manager on the progress of any new MIS initiatives
- Perform periodic maintenance and servicing of MIS system to improve operational efficiency
Production Agent :
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
Behavioral Competencies:
- Managing Complexity
- Client centricity
- Analytical Skills
- Execution Excellence
- Handling Pressure
- Passion for Results
- Team Management
- Stakeholder Management
- Collaborative working
- Problem solving and decision making
- Attention to Detail
Steps to Apply for Wipro Recruitment?
- Visit the official website of Wipro www.wipro.com
- Candidates need to check whether they are eligible for this drive.
- And you need to click on the link above.
- Also, the aspirants can now read the eligibility criteria.
- Interested candidates can now fill the details.
- After filling the details click on submit.
- Therefore, save the registration id and password for further use.
